Return, Cancellation, and Refund Policy

Returns:

All returns must be pre-authorized and adhere to the following conditions:

• Products must be in original, undamaged condition.
• Products must remain in their original packaging, including shrink wrap and palletization.
• Customers are responsible for arranging and covering the cost of return shipping.
• A 35% restocking fee will apply to all returned items.
• If we covered any portion of the outgoing shipping costs, the full original outbound freight cost will be deducted from your refund. We will inform you of this amount before finalizing your return.
• Shipping costs for replacement products will be charged in full.
• All return requests must be submitted within 30 days of receiving your order.

Order Cancellations:

• Cancellation requests are evaluated on a case-by-case basis and must be submitted within 12 hours of your purchase.
• We cannot cancel orders that have already been processed for fulfillment.
• If your cancellation request is approved, a 10% cancellation fee will be deducted from the total order cost.

Color Disclaimer:

Please be aware that colors may appear differently on various devices and may not be perfectly accurate due to factors like photographic lighting, internet settings, and computer display differences. As a result, we cannot guarantee that the product colors you see on our site are entirely accurate.